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Delivery and Returns

Delivery

UK postage is £4.90 for 1st class signed for delivery. Orders placed before 12pm GMT will be sent to arrive the next working day. Orders placed after 12pm GMT will go the following day.

During sales period orders can take up to 3 working days to be sent out.

Postage and packing for orders sent to the rest of the world is £15.00. For delivery outside the UK please allow up to 10 days for delivery.

We offer free postage on all UK orders of £60 and over and £100 for orders outside the UK. We do not offer free international shipping during sales periods.

Please remember: goods sent outside the UK may incur additional customs charges, which are the responsibility of the purchaser.

Christmas 

Latest recommended order dates for UK 2nd Class signed for is 20th December before 12pm. Latest recommended order dates for UK 1st Class signed for is 21st December before 12pm. Latest recommended order dates for Europe and USA are 15th December. Our warehouse will be closed 25th, 26th and 27th December 2016 and on 2nd January. Orders during this time might be subject to a delayed dispatch. If you have any query about Christmas deliveries please email us at info@wolfandwhistle.co.uk.

Returns

Wolf & Whistle want you to buy with confidence and wear with even more! We hope you are delighted with everything you buy from us. However, if you are not completely satisfied with your purchase we will exchange or refund your purchase subject to our terms and conditions. This does not affect your statutory rights.

If you wish to return or exchange the item(s) for any reason, the following terms and conditions apply:

1) Download a copy of our returns form here and return to us with your items within 14 days of purchase. Over the Christmas period we extend this returns period to 28 days.

Click here for returns form.

2) All goods must be returned in their original condition and in their original packaging.

3) Send your returned item to 

Wolf & Whistle Returns

Radius Logistic Services

Unit D, 3 Portview Road

Avonmouth

Bristol

BS11 9LQ

We recommend that you send by registered post & retain proof of posting, as we cannot accept responsibility for goods lost in transit.

Refunds and exchanges are processed on the following Monday after receiving the goods, please allow approximately one week for the items to be checked.

Should you have any queries please email us on info@wolfandwhistle.co.uk and we will get back to you within one working day.

 

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